Overview

Our refund and returns policy lasts 30 days.

If 30 days have passed since your shipping date, we can’t offer you a full refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. Items cannot be worn or show wear, items must be tagged to be returned. 

To complete your return, we require a receipt or proof of purchase. We will also require you to ship the product back to us. Once we have received the product, we will issue a refund or ship you an exchanged item comparable to your purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@whackfawkgolf.com

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded, but may be exchanged in limited cases.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at returns@whackfawkgolf.com

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.